We’d love to hear from you. Whether you have a question about one of our reviews, spotted something that needs correcting, or want to work with us, the SureOnlineCasino team is here to help.
Email: SureonlineCasino@info.com
We aim to reply to all messages within 1 to 2 days.
What You Can Contact Us About
Questions About Our Content
Have a question about a casino review, sportsbook, bonus or betting guide? Send us a message and we’ll do our best to help.
Corrections and Updates
We work hard to keep our content accurate, but bonus terms, operator details and state laws change often. If you spot an error or outdated information, please let us know and we’ll review and update it promptly.
Feedback and Suggestions
Tell us what you’d like to see more of, whether that’s a review of a specific operator, a new guide, or coverage of a particular sport or league.
Business and Partnership Inquiries
Licensed operators, advertisers and media outlets can contact us about partnerships. Please note that we only work with operators licensed by a US state regulator, and partnerships never influence our ratings or reviews.
Press and Media
Journalists and media professionals are welcome to contact us for comments, data or interviews on the US online gambling market.
Problems With a Casino or Sportsbook Account?
SureOnlineCasino is an independent review site. We don’t operate any casino or sportsbook, so we can’t access your account, process withdrawals or resolve account issues.
If you have a problem with a licensed operator:
- Contact the operator first. Use their live chat, email or phone support, and keep a record of your conversations.
- Escalate to the state regulator. If the operator doesn’t resolve your complaint, you can file a complaint with the gaming regulator in the state where you played, such as the New Jersey Division of Gaming Enforcement, the Pennsylvania Gaming Control Board or the Michigan Gaming Control Board.
- Let us know. While we can’t resolve disputes, we do want to hear about poor experiences with operators we feature. Your feedback helps us keep our reviews accurate.
Need Help With Problem Gambling?
If gambling is causing problems for you or someone you know, please don’t wait. Free, confidential support is available 24/7:
- National Problem Gambling Helpline: call or text 1-800-GAMBLER
- National Council on Problem Gambling: ncpgambling.org
- Gamblers Anonymous: gamblersanonymous.org
You can also use the self-exclusion program run by your state’s gaming regulator, or the deposit limits and time-out tools offered by licensed operators.
Your Privacy
Any information you send us is used only to respond to your message. We never sell or share your personal details. See our Edutorial Policy for more information.
SureOnlineCasino provides information for adults aged 21+. Online gambling is legal only in certain US states. Check your local laws before playing. Gambling involves risk. Play responsibly.